How do I enroll in the program?
Who is eligible for enrollment?
All guests who have reached the age of majority in their jurisdiction of residence, and are at least 18 years or older and legal residents of the U.S. are invited to enroll in the Blazin' Rewards® program.
How do I download the mobile app?
The mobile app is available to download from the Apple Store and Google Play.
I am having trouble signing in?
Please use the Forget User ID and Forgot Password links on the website home page. Remember, your user ID is the email address you used when you enrolled.
What do you do with the personal information I’ve provided and who has access to it?
In the future, if you wish to opt out of program communications, please visit your profile page on the website, mobile app or the In-Restaurant tablet to change your selections. You may also opt out of program communications when you receive an email by selecting the unsubscribe link located in the email footer.
Do I need a membership card?
The program does not require a membership card. When you enrolled, you entered your phone number and that is what we use to uniquely identify you. When you’re dining at a participating Buffalo Wild Wings®, simply provide your phone number to your server/bartender/cashier when you place your order.
What is my membership ID?
We use your phone number to uniquely identify you as a participating member of the program. In the future if you need to update your phone number, log into your account and change your information within the Profile section of the website, mobile app or the In-Restaurant tablet.
Do my points expire?
Yes, points will expire after 6 months of non-activity in the program. Non-activity is defined as no purchases that earned points within a consecutive 6-month period at a participating Buffalo Wild Wings® restaurant.
How do I ensure I get points for each eligible visit?
Provide your phone number to your server/bartender/cashier when you place your order.
How do I add missing transactions?
Please email our customer service team at email@example.com to request that a missing transaction is applied. You will be required to email in the receipt.
Missing transactions can also be submitted via the mobile app and program website. Please have your receipt available as you’ll need to enter information from your transaction. You will be required to enter the store number, date of the transaction, check number and sub-total.
Which purchases qualify for points?
Qualifying purchases include all food (in-restaurant, takeout and online ordering), sauce bottles, In-Restaurant merchandise, non-alcoholic beverages and alcoholic beverages where permitted by law. Please ask your participating location whether alcohol is excluded. Online merchandise and gift card purchases will not earn points.
Where can I see a list of my past transactions and how many points I received?
Past transactions and associated points earned are listed on the transaction page on the program website, mobile app or the In-Restaurant tablet. Just log in to your account to access your point total.
What items are available for redemption?
The items that are available for redemption include a variety of menu items at various point levels. For a full list of redemption items, please view the Rewards page on the program website, mobile app or the In-Restaurant tablet. The items available for redemption are subject to availability and are subject to change.
How do I redeem and use menu items?
You can redeem for any menu item listed as long as you have enough available points. Your redeemed item will remain in your account until the next time you visit a participating Buffalo Wild Wings® restaurant. At the restaurant, simply order the item you redeemed and the cost of that item will be automatically discounted off of your final bill.
Make sure to identify yourself with your phone number when you place your order.
Where can I see the items I've redeemed?
The items you've redeemed will be listed on the Reward Order page on the program website, mobile app or the In-Restaurant tablet. Just log in to your account to view your redeemed items.
Can I cancel an item after I've redeemed?
If you wish to cancel an item after it’s been redeemed but before you have purchased the item at a Buffalo Wild Wings® restaurant, please send an email to Customer Support via the Contact Us link or by email at firstname.lastname@example.org and indicate that you want to cancel your award item.
Program Benefits & Information
What are the program benefits?
Members earn points by dining and will receive 50 points for purchases between $5 and $9.99 or 100 points for every $10 spent on eligible purchases.
Members earn additional points by checking in or checking in with friends (see check-in FAQ below), ordering specific menu items and other point earning opportunities that will be communicated to Members throughout the year.
Members can use the points earned toward menu items (e.g. an appetizer) that will be updated from time to time within the program. Options are subject to change.
Members will also be eligible for other bonus offers that will be communicated to Members throughout the year.
How will promotions and bonus offers be sent to me?
All promotions and bonus offers will be sent to Members via the email listed in the Member's profile and will be available to view on the program website, mobile app or the In-Restaurant tablet.
How does Check-In and Group Check-In work?
When you visit a participating Buffalo Wild Wings® restaurant, log into your account via the mobile app or the In-Restaurant tablet and select the "Check In" button. Your points for checking in will be applied automatically to your account.
Individual "Check In" earns 10 points per check in. You may check in up to five times per week for a maximum total of 50 individual check in Points.
When you visit a participating Buffalo Wild Wings® restaurant as a group, log into your account and select the "Group Check In" option. You will be given a group check in code that all members of your party who are also Members of the program will use to receive their Group Check In points.
Group "Check In" earns 10 points for each person checking in with the group check in code. Group check in is limited to 5 people in a group for a maximum of 50 group check in points. You may check in as a group up to five times per week for a maximum total of 250 group check in points.
How do I change my information?
You can update your information on the Profile page via the program website, mobile app or the In-Restaurant tablet.